Course Title: Manage Disorderly Conduct & Threatening Behaviour

Course Reference Number: CRS-Q-0027152-SE

Funding Validity Period: 03 May 2012 – 01 Oct 2020

Mode of Training: Classroom Training available

Course Synopsis

This is a mandatory unit for Senior Security Officer (SSO). The unit will equip learners with essential knowledge and application skills in providing security protection and managing the challenges they may encounter throughout the course of their duty. The learners are able to transfer the learning acquired to their workplace in various ways such as:

  1. Preparing for work activities.
  2. Deter threatening behaviour through visible security presence.
  3. Deal with disorderly/threatening behaviour.

Course Objective

After successfully completing this unit, the learner will be equipped with apt grooming and projecting a professional image according to organisational standards. The learners will be trained to also prepare for work activities as well as logistical requirements and access control for special events. The learners will also be equipped with essential skills and knowledge to manage and deter disorderly conduct and threatening behaviour.

Course information

Training Hours based on SkillsConnect: 18 hrs

Duration: 2 days