Course Title: Demonstrate the Service Vision
Course Reference Number: CRS-Q-0025183-SVCF
Course Reference Number for Blended Learning: CRS-Q-0033950-SVCF
Funding Validity Period: 01 Jan 2019 to 25 Feb 2020
Funding Validity Period for Blended Learning: 01 Jan 2019 to 20 Nov 2020
Mode of Training: Classroom Training and Blended Learning available
The unit will equip learners with essential knowledge and application skills in demonstrating the service vision and apply them to their workplace in various ways like shown below:
- Recognise the role one plays in contributing to the organisation’s vision, mission and values.
- Demonstrate service delivery in accordance with the organisation’s vision, mission and values.
- Monitor own performance to ensure consistency with the organisation’s vision, mission and values.
Through this course, learners will be equipped with knowledge and application skills in exhibiting and recognising the role that they take on in contributing actively to the service vision of the organisation.
Training Hours based on SkillsConnect: 8 hours
Training Hours based on SkillsConnect for Blended Learning: 8 hours
Course Training Duration: 1 day
Course Training Duration for Blended Learning: 2 days